Leafra Skincare
Shipping Policy
🚚 Shipping Policy
Thank you for choosing to shop with us!
We’re committed to delivering your order quickly and safely.
📍Delivery Area:
We deliver all over Bangladesh via trusted courier services.
📦 Order Processing:
Orders are processed within 24–48 hours after confirmation.
🚚 Delivery Time:
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Inside Dhaka: 2–3 working days
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Outside Dhaka: 3–5 working days
💰 Delivery Charges:
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Delivery charges are confirmed during checkout.
📞 Order Confirmation:
All Cash-on-Delivery orders will be confirmed by phone call or WhatsApp before shipping.
Unconfirmed orders will not be shipped.
Refund Policy
We always want you to be happy with your purchase. But in case of any issue, here's how we handle returns and refunds:
📦 Return Eligibility:
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Damaged or wrong product received
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Must inform us within 24 hours of receiving the parcel
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Product must be unused and in original packaging
❌ No Return/Refund for:
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Change of mind after parcel is shipped
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Sale or discounted items
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Skin care items that have been opened or used
💸 Refund Process:
If approved, refunds will be made via bKash/Nagad within 3–5 working days after we receive the returned item.
📞 Contact for Issues:
WhatsApp: 01778-994352
We’re here to help with any problem regarding your order.